BACK2LIFE®'S NINETY (90) DAY LIMITED WARRANTY
Back2Life's limited warranty obligations are confined to the terms set forth below:
Back in 5, LLC, ("Back2Life") warrants our reconditioned Back2Life system against defects in materials and workmanship for a period of NINETY (90) DAYS from the date of original retail purchase. This limited warranty is valid only in the country in which the product is purchased and comes with the reconditioned product at no extra charge, however shipping and processing fees will be incurred for returns, replacements and or refunds.
If a defect exists, and Back2Life is obligated under this limited warranty, at its option, Back2Life will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. A replacement product assumes the remaining warranty of the original product. A repaired product has a ninety (90) day warranty from the date of repair. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Back2Life's property. When a refund is given, your product becomes Back2Life's property.
OBTAINING WARRANTY SERVICE
For limited warranty service, simply call our customer service department @1-877-522-2586 or contact us via email from our website at www.getback2life.com: simply click the Customer Service link, fill out and submit the customer contact form and we will be glad to help you. When you contact our customer service department you will be asked to furnish your name, address, telephone number and to provide proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate Back2Life bar code(s). Before you send your product for limited warranty service please make sure to keep a copy of all relevant documents for your files (receipt, etc.). It is always recommended to purchase product insurance and tracking services when sending your product for service. Remember, shipping and processing fees will be incurred and are not covered by the ninety (90) day limited warranty
EXCLUSIONS AND LIMITATIONS
This Back2Life Ninety (90) Day Limited Warranty applies only to reconditioned Back2Life systems distributed by or for Back2Life that can be identified by the "Back2Life" trademark, trade name, logo affixed to it and bar code. These products are distributed exclusively through the infomercial, or online on Amazon and at www.GetBack2Life.com. Back2Life’s Ninety (90) Day Limited Warranty does not apply to any other products that may appear to be authentic, but were not distributed/sold by Amazon, www.GetBack2Life.com, or the infomercial.
Normal wear and tear is not covered by this limited warranty. This limited warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.
This limited warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this limited warranty. Back in 5, LLC shall not be liable for any incidental or consequential damages for breach of this limited warranty or any implied warranty on this product.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Back2Life is not liable for any damage to products not covered by this warranty (e.g., insoles, ankle weights, pillow).
This limited warranty does not apply: (a) to damage caused by accident, abuse, misuse, or misapplication; (b) to damage caused by improper maintenance (including unauthorized parts service); (c) to a product or a part that has been modified in any way; (d) if any Back2Life bar code or trademark has been removed or defaced; and or (e) if the product has been used with an adapter/converter.
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. BACK2LIFE SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF BACK2LIFE CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. No Back2Life reseller, agent, or employee is authorized to make any modification to this warranty. BACK2LIFE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY. BACK2LIFE SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS LIMITED WARRANTY.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.